Secretly held dedicated website hosting company, The Planet, is now providing non-public and virtual rack patrons, with its ‘Business-Class’ level service offerings. Known as Alpha Pro , this new service offering is expressly designed for personal and virtual rack patrons.
The Alpha Pro team serves as the purchaser’s private internal envoy, with a commitment to unravel just about any problem on the 1st call.
They also remediate servers immediately in the event of a service interruption. The new ‘business-class’ offering delivers urgent services without the added value of a total managed hosting solution. Todd Mitchell, General Chief for sophisticated Services at The Planet remarked, ”Virtually each company evaluates IT spending in a recession.
For corporations with reduced IT staffs, Alpha Pro gives an inexpensive alternative to an entirely managed hosting solution, backed by our world-class information centers, network and support. Alpha Professional is the company’s most recent service offering for patrons who use the’s virtual and non-public rack solutions.
First-call resolution : Alpha Pro patrons work immediately with an elect group of top-level systems directors, each either Red Hat or Microsoft authorized. This team serves as the customer’s internal envoy for resolving issues on their first call to the team. One hour hardware replacement SLA : The Planet guarantees to replace any failed, standard configuration customer hardware within an hour of problem confirmation. Server monitoring with reaction : Up to fifteen services are monitored each 5 mins, including quick reactive reply with customised escalation procedures.
Should a server go down, customised remediation guarantees mavens are waiting and prepared to get the server back online right away. Managed backup : The complicated Services team makes sure daily, uninterrupted backups on each shopper server. Info is stored on a high-availability, fault-tolerant storage platform, and buyers are cautioned when they close to the boundaries of their existing space for storing.
Eventually , the world’s goal is to provide:. Exaggerated levels of network capacity and speed to supply top performance.
Instant scalability to touch even the biggest spikes in network traffic. Multiple layer network security that forestalls Delayed Denial of Service ( DDOS ) attacks from injuring businesses. Well informed mavens with a fondness for excellence and a commitment to operate the best networks in the business. The Planet is the premiere provider of On Demand IT Infrastructure solutions, hosting more than 25,000 tiny and medium size companies and 14.1 million internet sites around the world. The Planet Alpha division supplies the widest array of self-managed dedicated servers and complicated services backed by 24×7x365 support.
Alpha Professional is promotionally priced at $125 per server per month, and is currently available only to private and virtual rack customers.
To learn more about Alpha Professional, please visit: www.theplanet.com/managed-dedicated-servers.
For more about The Planet, please visit: www.theplanet.com.
