InfoGov hosted all their company sites on Vituozzo Boxes supplied by a well established hosting firm. An SQL Injection attack weakness was identified by InfoGov support staff who then spotted that protection, predicted to be supplied by the hosting firm wasn’t in place on the boxes. After debate with the hosting firm, a decision was taken to install their counseled anti-virus solution and then run windows update.
The updates caused the boxes to fail taking not only the company site but the software sites hosted for their clients offline.
The support offered by the host provider wasn’t up to the standard anticipated – communication was ineffectual, coordination and technical support some distance from satisfactory, overall completely insufficient.
The call was then made to move all hosting services to Supported247 primarily based on fantastic level of support provided to InfoGov. Stephen Hall, MD, InfoGov observed, ”Service is everything to us and you have actually met our expectancies, just as significantly you have far surpassed the service levels offered by any other company we’ve used.”. The services include IT Support Services, Remote Backup Solutions, website hosting Solutions including hosted Exchange and SharePoint.
To learn more about Supported247.com, please visit: http://www.hosted247.com.
